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DBS Technology

Microsoft 365

What is Microsoft Office 365 for Business?

Microsoft Office 365 for Business offers two primary service offerings, packaged into three comprehensive solutions:

  1. Microsoft Office Packages: Access to popular Office applications such as Word, Excel, PowerPoint, and more.
  2. Enterprise Email (Hosted Exchange): Professional email hosting solution powered by Microsoft Exchange.

Why Choose Microsoft Office 365 Instead of Standard Packages and Onsite Exchange?

The traditional approach of purchasing standard Microsoft Office Packages or setting up an Onsite Exchange server presents several challenges:

For Standard Packages:

  • High capital expenditure (Capex) upfront.
  • Software becomes outdated quickly, typically within 2 years or less.
  • Inability to return software licenses if an employee leaves the company.

For Onsite Exchange:

  • Extremely high Capex for hardware and software procurement.
  • Software becomes outdated quickly, typically within 2 years or less.
  • Management fees are high due to the need for specialized technicians to manage the system.

Why Choose Office 365 from a Vendor Instead of Microsoft Direct?

While businesses can directly purchase Office 365 from Microsoft, several challenges arise:

  • In South Africa, Microsoft cannot generate a VAT invoice.
  • Despite the price being the same, purchasing from a local vendor can result in savings of up to 14%.
  • Microsoft Support is international, leading to difficulties in understanding accents and poor call quality.
  • Call center management is tailored to larger businesses' needs.

Why Choose DBS Technology for Office 365 Support?

By opting for Office 365 through DBS Technology, businesses benefit from:

  • First-line support managed by DBS Technology, ensuring prompt and efficient assistance.
  • Local support tailored to the SME market.
  • Inclusion of remote support, eliminating language barriers.
  • Availability of on-site technicians for installations, rollouts, and support calls when needed.

Choose DBS Technology for a seamless Office 365 experience, with comprehensive support and cost-effective solutions tailored to your business needs.

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